Returns & Exchanges

At The Herbalist, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, you can return unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all botanical-themed tags and labels remain intact and attached.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our quality team inspects the garments, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing